Admissions Coordinator

Position Summary:

            To facilitate the inquiry and admission process of nursing home placement for patients/residents (adults,  ages 19-65 and geriatric, ages 66 and over) to this facility from physicians, hospitals and the general  public, along with networking/promoting our services to the same.

Specific Task/Duties

           1. Communications

• Communicates bed availability and discusses placement with hospitals and public.
• Tours families and caregivers through facility.
• Answers telephone inquiries from hospitals, referral agencies, families and caregivers including contacting potential residents in person and via phone.
• Increases referrals through networking with hospitals, physicians and facilities.

           2. Admission Process

• Interviews residents/caregivers and obtains required information and signatures.
• Admits and prepares identification records for residents in accordance with established policies and procedures.

• Maintains an accurate record of available beds.
• Admits, transfers and discharges residents in accordance with established policies and procedures.
• Attaches pre-admission documentation to admission papers as appropriate.
• Collects, assembles and checks admission papers. Forwards to appropriate department.
• Completes PASSR paperwork if required.
• Determines eligibility of residents per Franciscan Ministries protocol including medicine, treatments, doctor office visits, psych issues, and other potential areas.
• Obtains the resident’s assigned room number. Places in all necessary admission papers.
• Explains to the resident and/or guardian, room rates, billing procedures, visitors/ guests privileges, restrictions, resident care procedures, etc., as appropriate.
• Notifies nursing service when the resident has arrived at the facility to assure that a member of the nursing staff escorts the resident to his/her assigned room.
• Maintains various registries as directed including register for admission and discharge of residents.
• Ensures resident room is clean and all areas including television are working properly.
• Maintains resident/patient and facility confidentiality.
• Obtains the resident/caregiver’s signature on all required permits, releases, authorizations, contracts, etc.
• Carries the Admission phone.
• Assists nurses with admissions whenever possible.
• Assists nurses and aides as necessary.
• Conducts on site clinical assessments.

                   3. General 

• Develops and maintains a good working rapport with inter-department personnel, as well as other departments within the facility.

• Participates in staff meetings; keeps abreast of communications via posted memos and policies and procedures.

• Keeps abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities.

• Keeps work environment and patient areas neat and free of safety hazards.   

   Mission/Values   

• • • Promotes the facility in a positive manner in all business interactions within and outside the facility.  Demonstrates loyalty and pride in the facility, its associates and departments.
    • Respects and safeguards the confidentiality of information regarding residents/clients co-workers and the facility.

• • • Projects a professional and caring demeanor in interactions with residents/clients, members, visitors and co-workers.

• • • Takes responsibility for maintaining a clean, neat and orderly environment.  Uses equipment, supplies and other materials with a focused effort to reduce waste.

                    Demonstrates an attitude of teamwork when interacting with other associates within the facility. As such, consistently demonstrates respect for self and for others in manner(body language, dress), word (spoken language) and action (behavior).

• • • Takes ownership of job responsibilities by initiating prompt and appropriate action/follow-up to problems.  Insures appropriate resolution.

• • • Anticipates needs of residents/clients and co-workers in a pro-active fashion seeking to meet those needs even before a formal request is made.
    • Exhibits financial responsibility, insuring budgetary guidelines are met. Leaders are accountable for their use of equipment, supplies, and other materials with a focused effort to reduce waste and costs.

• • • Welcomes suggestions and new ideas as an opportunity to learn, grow and improve services.
    • Aligns agency/department goals and objectives with the overall strategic plan of the organization.

Essential Functions 

                          General Working Conditions: 

• Subject to inside and outside environmental conditions.
• May be exposed to infection and occupational diseases, at times. May be exposed to internal/external disasters in which knowledge of appropriate policies, procedures and plans must be followed.
• Subject to frequent interruptions.
•  
• Must be able to reach extending hand(s) and arm(s) in any direction.
• Must be able to bend legs at knee to come to a rest on knee or knees.
• Must be capable of standing for sustained periods of time.
• Must be able to move about on foot to accomplish tasks.

About Franciscan Ministries: We believe in our associates and are committed to creating an environment that is supportive and nurturing of your career path.

We offer competitive compensation and tuition reimbursement along with training, continuing education and wellness programs.

DFWP/EOE/e-verify Are you ready to write the next chapter of YOUR story?