Position Summary

In this role, you will be responsible for answering the telephone and professionally greeting visitors and assisting residents with their questions or needs while maintaining the resident’s rights to confidentiality.

Part time position hours are as follows:  Every Saturday and a Monday or Wednesday during the week. Approimately 10 to 12 hours per week. Must be able to rotate holidays. Additional hours may be available when covering vacations and sick days for other receptionists. 

Essential Functions, Key Duties, & Responsibilities

• Answer multi-line telephone and transfer calls and messages to appropriate personnel.
• Monitor the emergency notification system, respond immediately, and direct help to the scene of the emergency.
• Assist residents, guests, and visitors with questions or concerns.
• Direct marketing appointments and walk-in’s and provide a tour if necessary.
• Distribute mail and packages to residents and associates.
• Provide secretarial assistance to Administration as needed.
• Monitor and prepare visitor sign-in and sign-out logs.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

Position Requirements

Education: High School Diploma/GED

Licenses/Certifications: N/A

Must be availble to work Saturdays on one week day, rotate holidays etc

Experience: None required; 1+ years of customer service or administrative/clerical experience preferred

Skills & Abilities:

• Keen attention to detail
• Excellent organizational and communication skills